{"id":75,"date":"2026-10-02T02:09:29","date_gmt":"2026-10-02T00:09:29","guid":{"rendered":"https:\/\/test.vaxtbutiken.eu\/woocommerce-test\/aterbetalningspolicy\/"},"modified":"2026-10-02T02:09:29","modified_gmt":"2026-10-02T00:09:29","slug":"aterbetalningspolicy","status":"publish","type":"page","link":"https:\/\/www.xn--vxtbutiken-q5a.se\/en\/aterbetalningspolicy","title":{"rendered":"Refund policy"},"content":{"rendered":"<h2>Returns and right of withdrawal<\/h2>\n<p>For distance purchases covered by Swedish or applicable EU law, you normally have a 14-day right of withdrawal from the day you received the item. You do not need to give a reason. Notify us at <a href=\"mailto:info@vaxtbutiken.eu\">info@vaxtbutiken.eu<\/a> within the withdrawal period and contact us for the return address. Please include your order number or other information that helps us identify the purchase.<\/p>\n<p>You arrange and pay for the return shipping yourself when you withdraw from a purchase. We do not provide a return label. Send the item back without undue delay and no later than 14 days after notifying us that you are withdrawing from the purchase. Your notice of withdrawal does not need our approval to be valid.<\/p>\n<h2>Condition of the item<\/h2>\n<p>You may examine the item's characteristics and function in the way needed to assess it. Opening the outer packaging does not in itself mean that the right of withdrawal is lost. Pack the item carefully when returning it, preferably in the original packaging. If you have handled the item more than necessary, we may make a deduction for diminished value to the extent permitted by law.<\/p>\n<h2>Exceptions<\/h2>\n<p>The fact that an item is sold by weight or at a reduced price does not in itself mean that it is exempt from the right of withdrawal. We only apply exceptions that are supported by law, for example goods that deteriorate quickly or expire, genuinely personalised goods and sealed goods that are not suitable for return for health or hygiene reasons once the seal has been broken by the customer. Such an exception must apply to the item in question. Contact <a href=\"mailto:info@vaxtbutiken.eu\">info@vaxtbutiken.eu<\/a> if you have questions.<\/p>\n<h2>Damage, faulty items and exchanges<\/h2>\n<p>Please check your order when you receive it and contact <a href=\"mailto:info@vaxtbutiken.eu\">info@vaxtbutiken.eu<\/a> if an item is damaged, faulty or not what you ordered, so that we can assess the problem and help you. The rule on customer-paid returns after withdrawal does not limit your statutory rights in the event of a complaint. We pay for necessary return shipping when we are responsible for the fault. Contact us if you would like to ask about an exchange.<\/p>\n<h2>Refunds<\/h2>\n<p>On withdrawal, we refund without undue delay and no later than 14 days after receiving your notice of withdrawal. We may withhold the refund until we have received the item back or you have shown that it has been sent back, whichever comes first. If you withdraw from the entire purchase, the cost of our cheapest standard delivery is also refunded. The additional cost of a more expensive delivery option that you chose yourself is not refunded.<\/p>\n<p>Refunds are made using the same payment method as the purchase, unless we have expressly agreed otherwise, and without a fee for the refund. Your bank or card issuer may need additional time before the amount appears in your account. Contact <a href=\"mailto:info@vaxtbutiken.eu\">info@vaxtbutiken.eu<\/a> if you have questions about a refund.<\/p>","protected":false},"excerpt":{"rendered":"<p>Returer och \u00e5ngerr\u00e4tt Vid distansk\u00f6p som omfattas av svensk eller till\u00e4mplig EU-lagstiftning har du normalt 14 dagars \u00e5ngerr\u00e4tt fr\u00e5n att du tagit emot varan. Du beh\u00f6ver inte ange n\u00e5got sk\u00e4l. Meddela oss p\u00e5 info@vaxtbutiken.eu inom \u00e5ngerfristen och kontakta oss f\u00f6r returadressen. Ange g\u00e4rna ordernummer eller annat underlag som hj\u00e4lper oss att identifiera k\u00f6pet. Du ordnar [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_vaxt_seo_title":"","_vaxt_seo_description":"","_vaxt_seo_title_en":"Refund policy \u2013 V\u00e4xtbutiken","_vaxt_seo_description_en":"Returns, right of withdrawal and refunds at V\u00e4xtbutiken.","footnotes":""},"class_list":["post-75","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.xn--vxtbutiken-q5a.se\/en\/wp-json\/wp\/v2\/pages\/75","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.xn--vxtbutiken-q5a.se\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.xn--vxtbutiken-q5a.se\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.xn--vxtbutiken-q5a.se\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.xn--vxtbutiken-q5a.se\/en\/wp-json\/wp\/v2\/comments?post=75"}],"version-history":[{"count":0,"href":"https:\/\/www.xn--vxtbutiken-q5a.se\/en\/wp-json\/wp\/v2\/pages\/75\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.xn--vxtbutiken-q5a.se\/en\/wp-json\/wp\/v2\/media?parent=75"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}